To check your reports, click on “Reports” tab on the SEOeStore homepage as shown below:



Orders status reflects the current phase your order is going through.

Active orders: the orders you submitted, but not completed or you haven’t downloaded their report yet.
Pending orders: the orders you submitted, but not received
Processing orders: the orders getting worked on by our team.
Completed orders: the orders ready to be delivered and once you open them you can download their reports.



Unread orders: the completed orders you don't check
Starred orders: show the orders you starred
Canceled orders: show canceled orders by you or by the team.

Note: you can cancel the order only when it still pending and refund your balance to your account

All orders: show all orders you submitted and their status.
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