Forget username & password
If you forget your username or password, you can easily get them again. Just follow the following steps:
First: forget username
1- click on forget username
![](https://storage.crisp.chat/users/helpdesk/website/d0226924ed5fa000/forget-password-1_qzln9v.png)
2- Enter your email which you used in registration, then click submit
![](https://storage.crisp.chat/users/helpdesk/website/d0226924ed5fa000/forget-username-password-2_1gduw9e.png)
3- A message appears that credential sent to your email
![](https://storage.crisp.chat/users/helpdesk/website/d0226924ed5fa000/forget-username-password-3_swja95.png)
4- check your email to get your username
![](https://storage.crisp.chat/users/helpdesk/website/d0226924ed5fa000/image_10r9dvn.png)
Second: forget the password
click on forget password then follow the same previous steps
![](https://storage.crisp.chat/users/helpdesk/website/d0226924ed5fa000/forget-username-password-4_151b93h.png)
First: forget username
1- click on forget username
![](https://storage.crisp.chat/users/helpdesk/website/d0226924ed5fa000/forget-password-1_qzln9v.png)
2- Enter your email which you used in registration, then click submit
![](https://storage.crisp.chat/users/helpdesk/website/d0226924ed5fa000/forget-username-password-2_1gduw9e.png)
3- A message appears that credential sent to your email
![](https://storage.crisp.chat/users/helpdesk/website/d0226924ed5fa000/forget-username-password-3_swja95.png)
4- check your email to get your username
![](https://storage.crisp.chat/users/helpdesk/website/d0226924ed5fa000/image_10r9dvn.png)
Second: forget the password
click on forget password then follow the same previous steps
![](https://storage.crisp.chat/users/helpdesk/website/d0226924ed5fa000/forget-username-password-4_151b93h.png)
Updated on: 02/08/2022
Thank you!