Articles on: Contact Support!

FAQs-Contact Support

Is it's available to contact you via a phone call?

We are sorry, Contact via phone is not available. However, there are multiple ways you can use to contact us, such as Live Chat, Skype, Tickets and Facebook messages

Can I contact you via Skype?

Skype ID: SEOeStore

Will I be notified if there is reply from the support team to my ticket?

Yes, Once Our team reply to your ticket, you get an email notification on your email address that you registered on SEOeStore with.

Contacted your team but there is no response!

Kindly note that our response on Live Chat & Skype is instant within our working time
It may take a bit more time if there is a load in contact & messages from our customers,
But our support team do their best to reply to all of our valued customers asap
Also, They get back & follow up with our customers even if they contacted us within the non-working time.

What's the best ticket category I should choose while I am submitting a ticket?

There are 3 ticket categories:

Just choose "Sales" category, If your ticket subject related to billing, balance, bonuses, payments, offers,...etc

And "General" Category, if you have a general inquiry about the account, services, SEOeStore,...etc

And Choose "Support", if you have an inquiry/Issue related to your orders on SEOeStore.

Updated on: 02/08/2022

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