> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.seoestore.net/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# FAQs | Orders & Reports

#  How many links can I add per order?
 
Unlimited links are accepted for each campaign as we will use all URLs for all keywords randomly.
***Note:** It’s recommended to add 1:3 links per order (links should have no problem to be used with any of the submitted keywords per the same order)
 
# How many keywords can I add per order?
 
You can use unlimited keywords, but we recommend using 3-10 keywords per order. 
 
# Can I add Non-English keywords?
 
We use English related articles with your exact keywords as you type in your own language. It will still rank and there should be no worries. 
 
# What should I do if I want to add many links & keywords per order?
 
You can surely do so, but please note that our team will randomly pick up keywords & links per order.
 
# Can I add my own article while I make an order?
 
You can send your article link to **NOTES** only when you are making an order for the following services: **WEB2.0 , DA70+ , DA50+  , FM+**, without choosing any of our available article categories in the same order. 
 
# Why was my order canceled?
 
Your order is canceled mostly because it went against our terms of service. You can check our [Terms Of Service](https://panel.seoestore.net/tos.php).
 
# Is it possible to cancel my order if I submitted wrong data?
 
You can cancel any order you make on the spot no matter what the reason is and as long as its status is **Pending** by going to the [Reports](https://panel.seoestore.net/reports.php) section.

Then, you can cancel by pressing on the drop down menu next to your order ID and choose **“cancel order”**

||| **Note**: this process should be done while the order’s status is **“Pending”** only and before it turns into **“Processing”**, as it’s not available to cancel it while it’s **“Processing”** and **“Completed”**. 
 
# Will I get a report after making the order?
 
Sure, once you made your order it will be **"Pending"**
after a while, it will be **"Processing"**
then **"completed"**, and you will find a report beside it (it is .zip file available for download)

**It contains: **

* report.text file for links.
* report.CSV file for links with details.
* accounts.csv for the account details created.

# What is the average delivery time? 

If you make your order within our working time, then it may be delivered within a couple of hours.
In general it takes about 24 hrs. for all orders to be delivered.

In **tier2** orders it may take a bit more time.

For orders that are in **Human-Quality Content** services may take a bit more time up to 48 hrs.

# I think there is something wrong with my report, what should I do?
 
You can contact us via live chat or file a [Ticket](https://panel.seoestore.net/tickets.php)
 
Then, you can click on **“Submit New Ticket”**

Our team will gladly assist you with your order issue and take necessary actions solving your case.
 
# I want articles close to my website niche, what should I do?
 
You can select your own article category or the closest category to your website niche while making your order from the order making page by clicking on the **“Article Category”** icon.
 
OR (**Recommended**)
you can order **“Human-Quality Content”** which is available while you are making order in service: **WEB2.0 blogs premium** backlinks service and it’s available too as an extra service while you are making order in services: **WEB2.0, DA** and **FM+**
Per this feature, You will get human quality unique articles about your website niche.
 
# What's meant by the "Minimum Quantity" while I am making the order?
 
The minimum quantity means the least amount of backlinks to be ordered per each service.